United Voice Cloud, a cloud-hosted PBX system that seamlessly integrates with the world's leading CRM systems. Create a powerful combination of your CRM platform and business phone system to achieve the best performance of both platforms.
United Voice Cloud PBX
Transform your organisation's efficiency by merging your data between the two platforms. Empower your sales force and enhance customer interactions.
Systems
Our CRM integration tracks inbound and outbound calls in real-time. Forget flipping through your calendar or trying to remember your last call with a lead or customer. Calls are automatically logged to your CRM.
It is now quicker and easier to call leads or customers while reviewing their account. Avoid dialing incorrect numbers and cut the time it takes to get through a list of sales calls by doing everything from one screen.
Improve the accuracy of your customer service records when automating tasks. Staff can see when last a lead or customer called, whom they spoke to and even see who is calling before they answer.
Control your customer and prospect conversations from one centralised location. Missed Calls? Taking too long to answer incoming calls? Flag these incidents and take action as they occur.
Route customer calls with intelligence from your CRM. The United Voice Cloud CRM integration can route calls to a specific Queue, person or anywhere based on the information provided in your CRM.
United Voice Cloud gives you the ability to work from anywhere in the world with a reliable Internet connection. Use our iOS, Android, or PC-based softphone app to connect your teams wherever they are based.
